In this episode, Steve Fretzin and Randa Predergast discuss: Committing to your processes no matter how busy or slow your firm is. Why many lawyers struggle with billing and accounts receivable. Perceived value in your costs with your clients and setting expectations around billing with them. Handling difficult AR and collections with clients. Key Takeaways: Lack of processes, lack of time, and thinking emotionally about your costs are three of the biggest issues around lawyers receiving their proper payments. Lawyers make exceptions more than any other professional industry leading to higher levels of AR. You are not being exceptional when you make exceptions. You can have your clients on ACH and autopay as long as it is kept securely. This will nearly eliminate your AR. Book keeping and collections should not be done by the attorney. They are delegatable to other professionals. "We want to remove the attorney from this process as much as possible. I only like to bring them in on making decisions about stopping work because of non-payment. So all the tasks up until that point should really go to a legal assistant, admin, billing clerk, or something of that sort, not even a paralegal." — Randa Predergast Take the BE THAT LAWYER challenge at Fretzin.com/BTLChallenge! Thank you to our Sponsors! Ready to go from good to GOAT? Attend PIMCOM, the inaugural personal injury mastermind conference Sept 15-17, 2024. Use promo code BeThatLawyer to get $200.00 off at https://www.pimcon.org/ Get Staffed Up: https://getstaffedup.com/bethatlawyer/ Lawmatics: https://www.lawmatics.com/bethatlawyer/ Rankings: https://rankings.io/ Episode References: The Go-Giver by Bob Burg & John David Mann: https://thegogiver.com/ About Randa Predergast: Providing expert services in law firm and case processes (including implementation and training), paralegal support, and billing clerk services on a 1099 basis. Connect with Randa Predergast: Website: https://mrsjunelegal.com/ LinkedIn: https://www.linkedin.com/company/mrs-june-legal-llc/ LinkedIn: https://www.linkedin.com/in/attorneywhisperer/ TikTok: https://www.tiktok.com/@attorneywhisperer Connect with Steve Fretzin: LinkedIn: Steve Fretzin Twitter: @stevefretzin Instagram: @fretzinsteve Facebook: Fretzin, Inc. Website: Fretzin.com Email: Steve@Fretzin.com Book: Legal Business Development Isn't Rocket Science and more! YouTube: Steve Fretzin Call Steve directly at 847-602-6911 Show notes by Podcastologist Chelsea Taylor-Sturkie Audio production by Turnkey Podcast Productions. You're the expert. Your podcast will prove it.
In this episode, Steve Fretzin and Randa Predergast discuss:
Key Takeaways:
"We want to remove the attorney from this process as much as possible. I only like to bring them in on making decisions about stopping work because of non-payment. So all the tasks up until that point should really go to a legal assistant, admin, billing clerk, or something of that sort, not even a paralegal." — Randa Predergast
Take the BE THAT LAWYER challenge at Fretzin.com/BTLChallenge!
Thank you to our Sponsors!
Ready to go from good to GOAT? Attend PIMCOM, the inaugural personal injury mastermind conference Sept 15-17, 2024. Use promo code BeThatLawyer to get $200.00 off at https://www.pimcon.org/
Get Staffed Up: https://getstaffedup.com/bethatlawyer/
Lawmatics: https://www.lawmatics.com/bethatlawyer/
Rankings: https://rankings.io/
Episode References:
About Randa Predergast: Providing expert services in law firm and case processes (including implementation and training), paralegal support, and billing clerk services on a 1099 basis.
Connect with Randa Predergast:
Website: https://mrsjunelegal.com/
LinkedIn: https://www.linkedin.com/company/mrs-june-legal-llc/
LinkedIn: https://www.linkedin.com/in/attorneywhisperer/
TikTok: https://www.tiktok.com/@attorneywhisperer
Connect with Steve Fretzin:
LinkedIn: Steve Fretzin
Twitter: @stevefretzin
Instagram: @fretzinsteve
Facebook: Fretzin, Inc.
Website: Fretzin.com
Email: Steve@Fretzin.com
Book: Legal Business Development Isn't Rocket Science and more!
YouTube: Steve Fretzin
Call Steve directly at 847-602-6911
Show notes by Podcastologist Chelsea Taylor-Sturkie
Audio production by Turnkey Podcast Productions. You're the expert. Your podcast will prove it.